To the lovely ladies at “A Graceful Undertaking”.  Words cannot express our gratitude and thanks for the Respect, Care and Compassion that you showed our Mum, Oma and Oma Oma after her passing.  From our first meeting till the last, you were all amazing, caring and kind.  On behalf of the Willemen family we wish to thank you for the compassion, warmth and support that you showed to us all.  We could not of had a more special, appropriate service for our mum without your help.  It was just what she wanted and we know she would have approved.  Many heartfelt thanks
Willemen Family  June 2025

 

On behalf of Clive's family I would like to thank you for the wonderful compassion and support you gave us and Dad, behind the scene and on the day.  We have no doubt that we could not have received better service from anyone.  We feel privileged to know your lovely team and to have them walk this with us, with total Grace – the name says it all.

Darren, Warkworth, April 2025

 

Thank you very much Jo for your amazing support, warmth, and professionalism.  Everything was perfect.

Judy, Whangarei, March 2025

 

On behalf of my entire family and friends, thank you for looking after our dear mum, as well as us.  You made the whole experience not only bearable, but so special and appropriate for us and our mum.  Mum would have approved.

Sue, Whangarei, March 2025

 

Thank you for everything you do, your support through the process is gentle and thoughtful.  So very appreciated.

Daniel, Whangarei, November 2024

 

To Jo, Tracy and everyone that worked behind the scenes, thank you for your incredible support over the last 2 weeks, every step of the way we felt organised, supported and loved.  We could not have asked for a more beautiful celebration of dad/malc/poppa we will be forever grateful.

Katie, Whangarei, September 2024

 

The service and support provided by the ladies at A Graceful Undertaking can simply be described as a warm hug in a time of need.  After our very first meeting with Jo as a family, we felt a sense of calm knowing that these women would be caring for our Mum.  The empathy, support, transparency and willingness to let us do the service exactly how we wanted was incredible.  There were no questions left unanswered and not once did we feel like "just another client".  Even the partnering services they worked alongside to help bring everything together for Mum's final send-off were exceptional.  They dressed our Mum exactly how we requested, and were continually gentle and respectful with both Mum and ourselves.  Tracey accompanied our Mum to her service, and she was never too far away when I needed her, gracefully following our lead at all times.  I never knew just how important choosing an Undertaker for the care of our Mum would be until I realised that I wouldn't have wanted it to be anyone else.  Thank you ladies for everything. 

E mihi ana, Taryn, September 2024

 

From my very first phone call to Jo, to inquire about arrangements for my Dads passing, I knew everything would be alright.  In the early morning of August 3rd 2024, my beautiful Dad quietly passed away.  Having to plan a funeral while grieving for a loved one is a most difficult task.  The service, compassion, and attention to detail truly honored my Dad.  You are all amazing women who really know how to treat people at the time of their mourning.  You gave us many options and suggestions which were very helpful making the whole process run smoothly which took a lot of stress off our family.

The service led by Tracey was absolutely perfect.  The IT work was spot on and the food was lovely.

There have been so many wonderful and positive comments made about the exceptional job you all did.

Some people have even called it the "best funeral they have been too" If there is such a thing.  We cannot thank you all enough for taking us from a total bewildered state to one of peace and comfort.

I will be forever grateful.  Thank you so much.

Barry, Whangarei August 2024

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Thank you so much for your warmth and compassion while helping us through the formal process of dealing with our loss.  A confronting and bewildering time but made so much easier with your calmness and kindness.

Rani, Greg and family , Whangarei August 2024

 

On behalf of my family, I would like to say how grateful we are to the Graceful Undertakings Ladies. They took such very delicate care of our sister plus provided help and guidance through such a sad time  

Suzie, Whangarei, June 2024 

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Thank you Jo, I will always remember the lovely and compassionate way you conducted John's farewell,  He will be so missed by all of us.

Laurel, Whangarei, May 2024

 

Just want to say a huge thank you to you and the team for the respectful and loving way you looked after our mum… It was very special…

Lance, Whangarei, May 2024

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Just a quick note to thank you both for amazing experience that you facilitated for & with us on the passing of Nancy. I was so moved by the authenticity in all present, that the setting, environment and your good selves, allowed, encouraged and supported. Without a doubt, it was the most beautiful 'funeral' I have ever attended. It is one I will gladly never forget.

Suzanne, Kerikeri, April 2024

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Heartfelt thanks for your gentle guidance and encouragement.  The service you offer is such a refreshing and inspirational look at how we can farewell our loved ones as we choose to.  Being so busy with the preparation also helped us a lot to get through that week.  Everything was perfect for Mum.

Lexine, Whangarei, April 2023

 

Heartfelt thanks for the care, attention and service that you have given to our family.  Collectively you have made this so much easier and more positive than we were envisioning.  Highest praise.

Amy, Tutukaka, March 2023

 

No words can I offer that has made Dad's journey more accepting.  Your shared aroha, awhi and strength has supported us all.

Ehara taku toa i te toa takitahi, engari he toa takitini. 

My strength is not as an individual, but as a collective.

Natalie, Paparoa, Jan 2023

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